Returns & Exchanges

At Amber Sound, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for our valued customers.

Return Process

• 1.
  Initiate Your Request

  Log in to your account or visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, usually within 5-7 business days, we will issue a refund to your original payment method or process your exchange.